Due to an amazing increase in online sales, your order may take 1-4 business days to process. We are working quickly to fulfill everyones online order!
All orders ship from Lancaster, PA, USA.
We currently only ship domestically to all 50 sates. No international shipping at this time but we plan to add it soon!
Most orders ship in 1-2 business days. With the holiday season upon us we estimate our handling time to be 1-3 business days.
We ship using USPS, UPS, and Fed-Ex. If you live in a hot climate we will add basic cold shipping materials for free if you product includes chocolate. If you live in a hot climate and select a slower shipping method we reserve the right to switch to a faster shipping method to make sure the product arrives safely.
Free shipping includes ground shipping from UPS, USPS, or Fed-Ex. This will be chosen by Sweetish based on speed and cost to your area. If you want a specific service you must pay for that service.
If you refuse a shipment from Sweetish upon arrival, you are responsible for both the original shipping costs incurred and the cost of returning the package to our store in Lancaster. Sweetish is not liable for any damage or loss of quality incurred during shipping. As well as delays with the shipping service or lost packages.
If you are experiencing shipping delays or a missing package please contact the shipping service first before contacting us. We are not able to do anything more than see the tracking number you see once it leaves our store.
Please direct any questions to firstname.lastname@example.org
Thank you for supporting our small business!